Our Privacy Policy - www.muckuper.com
This privacy policy has been compiled to better serve those who
are concerned with how their 'Personally Identifiable Information' (PII) is
being used online. PII, as described in US privacy law and information
security, is information that can be used on its own or with other information
to identify, contact, or locate a single person, or to identify an individual
in context. Please read our privacy policy carefully to get a clear
understanding of how we collect, use, protect or otherwise handle your Personally
Identifiable Information.
Personal information we collect from the people that visit our website
and how we use it
When ordering or registering on our site, as appropriate, you may
be asked to enter your name, email address, mailing address, phone number or
other details. This is done for the following purpose:
·
To securely identify your account when you
contact us about your purchases, licenses or product support
·
To ensure we provide a superior support-services
experience to you
·
To ensure we can contact you regarding your
support requests
·
To ensure we can contact you regarding
critical product updates
·
To inform you about new product versions,
features and other important news
·
To ensure a safe and secure credit card
payment process
When do we collect information?
We collect information from you when you register on our site,
place an order, subscribe to a newsletter, subscribe to our blog or open a support
ticket.
How is
credit card data you enter on our site handled and stored?
We do not store your credit card information
. We ask
for your credit card information when you make a purchase on our site during
the checkout process. However, we do not collect or store this information on
any of our systems or website. The information you enter during checkout is
forwarded securely to a well-recognized payment gateway.
We have partnered with Authorize.net, a leading payment gateway
since 1996, to accept credit card payments safely and securely from you.
The Authorize.net Payment Gateway manages the complex routing of
sensitive customer information through the electronic check and credit card
processing networks.
You can obtain more information about how Authorize.net manages
your payment process and information by browsing to www.authorize.net.
How do we protect your information?
·
We do not use vulnerability scanning and/or
scanning to PCI standards.
·
An external PCI compliant payment gateway
handles all CC transactions.
·
We use regular malware scanning.
Your personal information is contained behind secured networks and
is only accessible by a limited number of persons who have special access
rights to such systems, and are required to keep the information confidential.
In addition, all sensitive/credit information you supply to us to forward to
the payment gateway is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an
order enters, submits, or accesses their information to maintain the safety of
your personal information.
All transactions are processed through a gateway provider and are
not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider
transfers to your computer's hard drive through your Web browser (if you allow)
that enables the site's or service provider's systems to recognize your browser
and capture and remember certain information. For instance, we use cookies to
help us remember and process the items in your shopping cart, and to identify
your requests when you are logged in. They are also used to help us understand
your preferences based on previous or current site activity, which enables us
to provide you with improved services. We also use cookies to help us compile
aggregate data about site traffic and site interaction so that we can offer
better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie
is being sent, or you can choose to turn off all cookies. You do this through
your browser settings. However, if you turn off cookies, you may not be able to
log in, view your account information or purchase items on our website.
Since browser is a little different, look at your browser's Help
Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site
experience more efficient may not function properly. You may not be able to log
in, view your account information or purchase items on our website.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties
your Personally Identifiable Information unless we provide users with advance
notice. This does not include website hosting partners and other parties who
assist us in operating our website, conducting our business, or serving our
users, so long as those parties agree to keep this information confidential. We
may also release information when its release is appropriate to comply with the
law, enforce our site policies, or protect ours or others' rights, property or
safety. However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer
third-party products or services on our website. These third-party sites have
separate and independent privacy policies. We therefore have no responsibility
or liability for the content and activities of these linked sites. Nonetheless,
we seek to protect the integrity of our site and welcome any feedback about
these sites.
Google
Google's advertising requirements can be summed up by Google's
Advertising Principles. They are put in place to provide a positive experience
for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We may, as deemed appropriate and at our own discretion, use
Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on websites.
Google's use of the DART cookie enables it to serve ads to users based on
previous visits to our site and other sites on the Internet. Users may opt-out
of the use of the DART cookie by visiting the Google Ad and Content Network
privacy policy.
We have implemented the following:
·
Remarketing with Google AdSense
·
Google Display Network Impression Reporting
·
Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party
cookies (such as the Google Analytics cookies) and third-party cookies (such as
the DoubleClick cookie) or other third-party identifiers together to compile
data regarding user interactions with ad impressions and other ad service
functions as they relate to our website.
Opting out
Users can set preferences for how Google advertises to you using
the Google Ad Settings page. Alternatively, you can opt out by visiting the
Network Advertising Initiative Opt Out page or by using the Google Analytics
Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA
is the first state law in the nation
to require commercial websites and online services to post a privacy policy.
The law's reach stretches well beyond California to require any person or
company in the United States (and conceivably the world) that operates websites
collecting Personally Identifiable Information from California consumers to
post a conspicuous privacy policy on its website stating exactly the
information being collected and those individuals or companies with whom it is
being shared. - See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the
following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on
our home page or as a minimum, on the first significant page after entering our
website.
Our Privacy Policy link includes the word 'Privacy' and can easily
be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy
Policy Page
Can change your personal information:
• By logging in to
your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or
use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party
behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from
children under the age of 13 years old, the Children's Online Privacy
Protection Act (COPPA) puts parents in control. The Federal Trade Commission,
United States' consumer protection agency, enforces the COPPA Rule, which
spells out what operators of websites and online services must do to protect
children's privacy and safety online.
We do not specifically market to children under the age of 13
years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of
privacy law in the United States and the concepts they include have played a
significant role in the development of data protection laws around the globe.
Understanding the Fair Information Practice Principles and how they should be
implemented is critical to comply with the various privacy laws that protect
personal information.
In order to be in line with Fair Information Practices we will
take the following responsive action, should a data breach occur:
·
We will notify you via email within 7 business days
We also agree to the Individual Redress Principle which requires
that individuals have the right to legally pursue enforceable rights against
data collectors and processors who fail to adhere to the law. This principle
requires not only that individuals have enforceable rights against data users,
but also that individuals have recourse to courts or government agencies to
investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial
email, establishes requirements for commercial messages, gives recipients the
right to have emails stopped from being sent to them, and spells out tough
penalties for violations.
We collect your email address in order to:
·
Send information, respond to inquiries and/or
other requests or questions
·
Process orders and to send information and
updates pertaining to orders.
·
Send you additional information related to
your product and/or service
·
Market to our mailing list or continue to send
emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
·
Not use false or misleading subjects or email
addresses.
·
Identify the message as an advertisement in
some reasonable way.
·
Include the physical address of our business
or site headquarters.
·
Monitor third-party email marketing services
for compliance, if one is used.
·
Honor opt-out/unsubscribe requests quickly.
·
Allow users to unsubscribe by using the link
at the bottom of each email.
If at any time you would like to unsubscribe from receiving future
emails, you can email us at
[email protected] and we will promptly remove you from all correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may
contact us using the information below.
www.muckuper.com/support
Last Edited on 2017-09-01